What Our Private Practice Clients Say About Us
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“I couldn’t recommend them more highly.”
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“Working with Erica and Touchpoint was such an easy and straightforward experience – especially for someone like me who isn’t well-versed in website development. They were communicative, supportive, and prompt at every step, making the process feel manageable and even enjoyable.
Their expertise in private practice websites and user experience really shows. They understood exactly what I needed and how to translate that into a design that feels welcoming and professional. I found them dependable, efficient, and incredibly clear in their communication. I couldn’t recommend them more highly.”
Whitney Lew, LMHC LPCC CCH
“From my first introductory meeting I knew I was in good hands. “
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Erica and her team are consummate professionals but also quickly became like family. From my first introductory meeting I knew I was in good hands. I never imagined having a website so thoughtful, beautiful, and representative of me without really feeling like I had to do much. They make the process seamless and it’s so easy to do. I cannot recommend this enough!!
Shawnee Brew, Psy.D.
“This entire process has continued to exceed all of my expectations! “
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“From the first call to the launch of my website and beyond, I have felt so supported by the TouchPoint team! Erica is so knowledgeable and passionate about website building and really cares about the work she does in bringing your vision to life. Her and her team were very on top of everything throughout this process and their communication and explanations were so incredibly thorough.
This entire process has continued to exceed all of my expectations! I am so thankful to have been able to get their help on bringing my website to life so I could reach more families about the work I am so very passionate about. My website came out better than I hoped and I found myself enjoying the whole process because of how much thought the TouchPoint team put into making it as simple and straight-forward as possible.
Forever grateful to have this continued support from people who really care about helping my dream website become a reality and I am so honored to have them as part of my community as I start my practice.
Kristina Lutz, LMHC, Registered Play Therapist™
“It reflects my work beautifully and has already helped new clients find me.”
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“Working with Erica and Touchpoint to create my therapy practice website was such a positive experience. Her team truly understood the tone and sensitivity needed for a mental health practice and designed a site that feels calm, welcoming, and professional.
Her team listened carefully to my ideas and translated them into a design that authentically represents my practice and connects with my clients. The process was organized, communication was clear, and they were incredibly responsive every step of the way. The “build” directions were very easy to follow and the took the stress of creating a site entirely off of my shoulders.
I’m so proud of my new website; it reflects my work beautifully and has already helped new clients find me. I highly recommend Erica and Touchpoint to any therapist or wellness professional looking to build a thoughtful, client-centered online presence.
Heather Lofink, LMHC
“Working with them on my website was like having a team who could read my mind…”
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TouchPoint knocked it out of the park.
Working with them on my website was like having a team who could read my mind and translate my chaos into something beautiful. They listened, they understood the vision, and they brought it to life in a way that feels grounded, clean, and aligned with my work.
The best part? They never made me feel “too much” for wanting a site that was both soulful and strategic. They just got it. Every edit, every color shift, every little detail, handled with patience and actual care.
If you need a team who blends tech skills with human warmth (and who won’t run when you say things like “I need it to feel rooted but also liberated but also sleek”), TouchPoint is your people.
Highly recommend. Best investment!
Dora Fitzpatrick, LCSW
“They made it so simple for me.”
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“I am so grateful to the Touchpoint team, they made it so simple for me. The way they took my vision and transformed them into what I see as a legitimate website that I can say “that’s mine and it’s me.”“
Gamalia M. Patton M. Ed, LMFT
“I would recommend Touchpoint/Riot to ANYONE looking for a website. “
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“The collaboration and team work at Touchpoint is unmatched! They provide helpful How-To videos, ensure you know what is next by making it easy to navigate.
It was daunting to think of building a website on my own, I found Erica and her team on TikTok and they far exceeded my expectations. The whole process was collaborative, interactive, helpful, and positive. They are experts in their field and carry out their mission with passion. I would recommend Touchpoint/Riot to ANYONE looking for a website.”
Sara Rodriguez, LCSW
“I truly felt heard and understood, and that care is reflected in the final product.”
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“I want to take a moment to sincerely thank you for creating my beautiful website! From the very beginning of the creative process, I appreciated how organized, professional, and communicative you were throughout. I truly felt heard and understood, and that care is reflected in the final product. I’m so grateful to you and the Touchpoint team for making my first experience with website design such a positive and enjoyable one! 😍🤩😁🎊”
Arianna Russell-Dancy, LMHC
“…it was a joy to work with [Erica] and her team.”
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“Owning a business and having a family, I didn’t have time or energy to teach myself how to build a website. Erica and her team took care of everything and allowed me just to focus on the content. She provided clear instructions and helpful tips along the way and my website is incredible. She is an outstanding professional and it was a joy to work with her and her team.”
Natalie DiRubbo, Psy.D PLLC
“This investment is worth it. My website looks better than I could have imagined. “
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“After seeing one of Erica’s TikTok videos, I made the decision to invest in a website that I originally did not plan on doing. Her knowledge and down to earth personality made this process so much easier. Jenelle and Erica were there for me every step of the way. This investment is worth it. My website looks better than I could have imagined.”
Samantha Ball, LCSW
“10/10 experience!”
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“Highly recommend working with Erica and her team on your website! I am immensely satisfied with how my website turned out and Erica was so easy and kind to work with. She was attentive, responsive, and warm and I never felt like my questions were redundant or unnecessary. 10/10 experience!”
Joey Kosowsky, Psy.D.
“I recommend Erica and her team to my fellow private practice therapists who are wanting to create a sophisticated and professional website.”
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“I recommend Touchpoint and Erica and her team to my fellow private practice therapists who are wanting to create a sophisticated and professional website. I appreciate the time and support that was provided. Everything was well explained and clear to follow. The unique thing that Erica offers is that it focuses on private practices so there is a level of comfort working with her and her team. I appreciated the “we get it” mentality and approach when it comes to private practices. Everything was clear and easy to follow. I appreciate the help in creating and setting up my website, it’s very exciting!”